Retailers turn to hybrid cloud and AI to meet shifting consumer behaviors

Because the pandemic has remodeled the character of labor with extra workers working from dwelling than ever earlier than, it has additionally modified the best way shoppers store, based on a brand new examine from IBM and the Nationwide Retail Federation.

The brand new world examine of greater than 19,000 titled “Consumers want it all” revealed that hybrid purchasing combining bodily and digital channels in purchasing journeys is on the rise on account of purchasing habits that buyers adopted out of necessity and are actually changing into routine.

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