Microsoft Teams Getting New Features to Support Frontline Workers

Microsoft has introduced new options for the Microsoft Groups video conferencing app to “assist scale back stress” for frontline employees. The corporate says its Work Tendencies Index that focuses on the frontline workforce revealed that 88 % of employees are “excited” about duties that use know-how. . The brand new options are geared toward bettering communication amongst employees amid the worldwide COVID 19 pandemic. These options embody the Walkie Talkie app, Microsoft Viva, audio notification for misplaced gadgets, and extra.

Walkie Talkie App: Microsoft lately introduced the overall availability of the Walkie Talkie app in Groups for Zebra cellular gadgets. Zebra cellular customers can use Groups digital walkie talkie performance with a devoted push-to-talk (PTT) button guaranteeing a safe communication community. The Walkie Talkie function can be obtainable on all iOS and Android smartphones, however have to be put in individually in Groups. Nevertheless, it appears to be obtainable for paid members.

Microsoft Dwell: Microsoft explains that the Viva Studying app allows “frontline workers to find, share, and observe studying content material” within the Microsoft Groups app. The brand new updates will make it simpler to assign studying from companion options similar to SAP SuccessFactors, Cornerstone OnDemand, and Saba Cloud. The corporate can be including new companions, like EdCast and OpenSesame, to assist employees share an enormous library of content material.

Reflexis gear connector: Microsoft has additionally introduced the overall availability of the ‘Reflexis Shifts’ connector for Groups that integrates with Reflexis Workforce Scheduler (RWS). The RWS basically provides employees and managers a view of shift duties in actual time. As a number one workforce administration resolution, RWS gives focused and versatile scheduling administration. The brand new function will seem to offer flexibility and provides organizations the chance to present frontline employees entry to their schedules on a constant and versatile foundation.”

Audio notification for misplaced gadgets: Enterprise clients will quickly have the ability to allow audio notification to assist frontline employees simply discover their lacking gadgets. Moreover, when gadgets are enrolled in shared system mode by employees, they will additionally signal out of Microsoft Azure Energetic Listing (Azure AD)-enrolled apps with a single faucet on Android gadgets to make them prepared for the following employee.

Digital appointment administration: Lastly, employees can have a complete view of digital appointments in a single place, together with real-time updates on wait instances, queues, missed appointments, and workers delays. Microsoft explains that the workforce function permits employees to remain within the circulation of labor and scale back stress round approval updates.

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