Facebook Oculus Quest 2 virtual reality headset caused allergic reaction in boy, 13

A boy was rushed to the hospital after he had an allergic response to the Fb digital actuality headsets he obtained for Christmas: his eyes swelled and his eyes closed.

Lewis Grey, 13, was thrilled when he obtained the Oculus Quest 2 from his grandparents and could not wait to clip it to his head and begin taking part in.

It wasn’t till the following day that her mom, Kirsty Reed, 33, started to note that the pores and skin round her eyes and brow was beginning to flip crimson.

They took him to the hospital when his sure started to swell and medical doctors stated it was an allergic response.

A recall alert confirmed Fb obtained 5,716 studies of facial pores and skin irritation, with reactions together with rashes, swelling, burning, itching, hives and bumps, following use of the package.

Oculus Quest 2, also referred to as Meta Quest 2, is a digital actuality headset created by Fb Applied sciences and can be utilized for gaming.

Mother Kirsty, from Chertsey, Surrey, stated: ‘She performed with him on Christmas Day on and off for a interval of some hours.

“When he awoke on the morning of Valentine’s Day, he had irritation on his cheekbones and on his brow.

“It nearly appeared like he was blushing.

“There was slight swelling, so I gave her some Piriteze, however the subsequent morning she awoke and her eyes had been nearly closed from the swelling.”



Lewis Gray's puffy eyes after wearing a virtual reality headset he bought for Christmas.
Lewis Grey’s puffy eyes after carrying a digital actuality headset he purchased for Christmas.

On Monday (12/27) he awoke and his father Christopher Grey, 39, rushed him to the pressing remedy heart at St Peter’s Hospital in Lyne.

When the physician noticed it, they recommended it was in all probability a delayed allergic response to the headphones and prescribed some antihistamines and precautionary steroids.

Kirsty stated, “It is worrying as a result of you do not know what is going on to occur or if the response goes to transcend the throat.”

“Anaphylaxis was a significant concern because the swelling was so nice.

“The medical doctors had stated that if his eyes grew to become extra irritated or swollen extra, we must return instantly.

“I may have closed his eyes utterly if he had continued.

“It is not very good. I do not suppose he totally understood it till he talked to the physician.”

Help employee Kirsty investigated Oculus Quest 2 and found that the product had been quickly recalled in July.

Fb, now generally known as Meta, started receiving studies of pores and skin irritation in December 2020 and an investigation started.

This was later up to date in April, saying that they’d “recognized some hint substances which might be usually current within the manufacturing course of and that might contribute to pores and skin discomfort.”

He added that regardless that they had been under the business commonplace, they’d “modified [their] course of to additional cut back them. “

However, in July, one other discover was positioned on the Oculus web site stating that as extra individuals had began utilizing the headphones, extra instances got here in.




It acknowledged: “Now we have obtained studies {that a} very small share of Quest 2 prospects skilled pores and skin irritation after utilizing the Quest 2 detachable foam facial interface.”

Fb / Meta additionally supplied a free silicone sleeve to headphone house owners to guard their pores and skin, and all new models would come with one as of August 24.

A recall alert confirmed Fb obtained 5,716 studies of facial pores and skin irritation, with reactions together with rashes, swelling, burning, itching, hives and bumps, following use of the Oculus Quest 2.

In addition they obtained roughly 45 studies from shoppers requiring medical consideration.

Kirsty stated: “What I can perceive from what I’ve learn is that it’s the foam within the headset and there are chemical compounds.

“Nevertheless it would not say something may cause irritation within the accompanying info brochures.

“It took me a little bit of analysis to search out the issues.”



The Oculus Quest 2 given to Lewis
The Oculus Quest 2 given to Lewis

Lewis’s gadget got here with the silicone cowl, however Kirsty claims there was no indication why it was there.

Whereas warnings had been included for epilepsy and that the product was not appropriate for youngsters below the age of 13, Kirsty noticed nothing that talked about doable pores and skin irritation.

She stated, “It did not even include a canopy, it is separate, which makes you suppose if it is a downside why would not it include it?

“It’s a high-tech gaming gadget that many youngsters need and we want this warning in regards to the potential dangers concerned.

“Why do they hold producing it precisely the identical after they know there’s a downside?

“Lewis is fortunate sufficient to haven’t any underlying allergens, however for somebody vulnerable to anaphylaxis, it may kill somebody.”

The irate mother-of-two contacted Oculus, who has since advised her to cease letting her son use the product and that they’ll contact her about subsequent steps.

Andrew Bosworth, director of Fb Actuality Labs, posted a letter in July addressing studies of pores and skin irritation.

It learn: “We take studies of pores and skin irritation very critically as quickly as we study them and, beginning in December, we instantly carried out a complete investigation that included recommendation from main dermatologists and toxicologists.

“These specialists have warned that pores and skin irritation can happen in some segments of the inhabitants from many home goods, even issues like tomatoes or shampoo, and that the charges we have seen are in keeping with expectations.

“Our investigation decided that our manufacturing course of is protected, which signifies that no sudden or hazardous contaminants had been discovered on the Quest 2 foam interface or within the manufacturing course of.”

An announcement on the MetaQuest / Oculus web site reads: “As extra individuals have began utilizing Quest 2, we have now obtained studies {that a} very small share of Quest 2 prospects had been experiencing pores and skin irritation after utilizing the interface. Quest 2 detachable foam facial. Now we have labored onerous to handle the difficulty, working with specialists and making changes to our manufacturing course of, and proactively speaking with regulators.

“The protection and luxury of every buyer is our highest precedence. As a part of this dedication, we at the moment are providing a free silicone sleeve to house owners of the Quest 2 headphones and the Quest 2 match pack around the globe.”

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